FAQ
About KORAVÉ
1. What is KORAVÉ?
KORAVÉ is a jewelry brand inspired by the spiritual landscapes of the Meili Snow Mountains.
Each piece is designed as more than an ornament — it carries symbolic meaning, natural beauty, and a connection to traditional Tibetan-inspired craftsmanship.
We create meaningful jewelry using natural materials, carefully selected stones, and handmade techniques.
2. Are KORAVÉ jewelry pieces handmade?
Yes. Each KORAVÉ piece is carefully handmade in small batches.
Because of the natural characteristics of materials, every bracelet may have slight variations in color, texture, and pattern. These differences make each piece unique.
Products & Materials
3. What materials do you use?
We use carefully selected natural materials, including obsidian, agate, Dzi bead-inspired elements, yak bone, and other traditional-inspired materials.
Each product page provides detailed information about the materials used in that specific piece.
4. Are natural materials identical to the photos?
No. Natural materials are formed by nature, so slight differences in color, texture, and pattern are normal.
The product photos represent the overall appearance, but your piece may have its own unique characteristics.
Ordering & Payment
5. How can I place an order?
You can place an order directly through our website.
Simply select your preferred product, choose the available size or variation, add it to your cart, and complete checkout.
6. What payment methods do you accept?
We accept secure online payments through the payment methods available during checkout.
Available payment options may vary depending on your location.
Shipping
7. Do you offer worldwide shipping?
Yes. KORAVÉ offers worldwide shipping.
Shipping times may vary depending on your destination and local customs processing.
8. How long does shipping take?
Orders are usually processed within a few business days.
After shipment, delivery times may vary depending on the destination and local customs processing.
Orders are shipped through reliable international shipping carriers.
Tracking information will be provided once your order has been shipped.
Returns
9. Can I return my order?
Yes. We accept eligible returns according to our Return Policy.
Items must meet the return requirements and be returned in their original condition.
Please contact our support team at support@koravemeri.com before initiating a return.
10. What if my item arrives damaged?
If your order arrives damaged or has a quality issue, please contact us within the required timeframe and provide photos of the item.
We will review the situation and assist you with the next steps.
Brand & Meaning
11. What is the meaning behind KORAVÉ jewelry?
KORAVÉ jewelry is inspired by the connection between nature, spirituality, and personal meaning.
Each piece represents a reminder to carry intention, balance, and inner strength in everyday life.
12. Where can I learn more about KORAVÉ?
You can explore our brand story and the inspiration behind our collections on our About page.
13. How can I contact KORAVÉ?
If you have any questions about our products, orders, or shipping, please contact us through our Contact Us page.
We will reply as soon as possible.